Sales Operations City Manager

5 - 8 Years

you’ll be our: City Manager

you’ll be based at: Experience Center, Chennai

you’ll be Aligned with: Head- Sales & Retail Operations

you’ll be A member of:Retail

What you’ll do at Ather: 

  • Manage retail, sales operations, and demand generation 

  • Drive pre-order and test ride targets for the city

  • Manage the day-to-day sales operations and ensure that everything from pre-order to delivery operates smoothly by guiding and mentoring the team that is executing these operations

  • Own all the demand generation activities in the city; this includes events, on-ground activations, off-location test rides, etc.

  • Ensure payment collection from customers and delivery of the scooter with high satisfaction levels.

  • Ensure that the projected volume plan is achieved

  • Manage the warehouse operations in the city. This includes the inventory management and coordination with the central factory warehouse for movement of vehicles

  • Drive the Ather Space team to ensure a seamless and superior customer experience

  • Drive the delivery targets for the city and achievement of volume plan

  • Close working with Customer Service for any changes in communication/ customer issues etc

  • Coordination with marketing for Events, Communication changes etc.

  • Ensure that the retail experience in the Experience Centre is great every time

  • Ensure that the delivery experience Voice Of Customers is great.

Here’s what we are looking for:

  • Ability to understand customer needs and exceed their expectations

  • A fair understanding of automobiles and EV technology will be a definite plus

  • Should have handled a team of 4 to 5 members

You bring to Ather: 

  • A postgraduate or graduate degree in Business or Engineering from a Tier I/Tier II institute

  • Work experience of 6-10 years

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